EMR Baltimore Branch Operations Manager


Joey is the operations manager of the Baltimore branch of EMR. Hired in 2017, Joey is responsible for operations out of headquarters, managing EMR’s largest branch of over 30 technicians, four dispatchers, two tech support team members and two sales team members. Joey also serves a strategic role in supporting EMR’s growth goals, which include expanding its service area throughout the mid-Atlantic.


“Problem solving is what I love. In this business, people call you and it’s their worst day. You are their call, you are their solution.”


Joey holds numerous certifications adding to his expertise in the field, including State of Maryland HVAC/R License, Environmental Protection Agency Universal Refrigeration Technician Certification, CFESA Electric, Gas, Steam & Water Quality Certification, ESCO Institute 410A Certification, and countless manufacturer and maintenance trainings. He has completed various management and leadership trainings across his career as well, preparing him for operations manager within a large company like EMR.


Possessing the volunteer spirit of his father, grandfather, and great-grandfather, Joey is a fourth-generation firefighter in his family, currently holding the position of president of the United Hook & Ladder volunteer fire department in his hometown of New Oxford, Pa. He dedicates his free time to this cause, as well as to his family; Joey is a proud father of twin boys.


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