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Our business is caring about your business.COMMERCIAL KITCHENSParts, service and installation for commercial kitchen equipment of any size. We cover all gas, steam, and electric commercial cooking, bakery, refrigeration, HVAC and food preparation equipment needs.INDUSTRIAL SERVICESProducts and services to the industrial elevator, marine, printing, manufacturing, and mechanical industries. We handle all services on-site or in-shop, based on your needs.COMMERCIAL KITCHENSINDUSTRIAL SERVICESCALL NOW: 800-879-4994
WHO WE ARE
EMR is a customer-first and culture-driven service agency, maintaining highly trained technical and support staff. Founded in 1927, we are a three-generation family-owned operation, and a founding member of CFESA.
WHAT WE DO
EMR is a Commercial Kitchen Equipment & Industrial Services agency, offering repairs, installation, and parts & distribution. With five branches, our service region covers MD, DE, VA, West VA, DC, NJ, and PA.
HOW WE WORK
Our quality-standard, safety-first approach supports our field technicians and your overall experience. We provide efficient, quality solutions to the equipment vital to the success of your operation.
LOOKING FOR SERVICES?
Planned maintenance, reactive or emergency repairs, installation needs in your commercial kitchen, or products and services from our industrial division. Our staff is awaiting your contact! 24-hour service guaranteed. Pick your service type below.
EYE SPY PROGRAM
Our EYE SPY program was developed to engage our internal staff and external partners in supporting our Customer Service Pledge, Employee Code of Conduct, and Commitment to Safety. Our continued focus on creating a zero-negativity environment is at the helm of our operations. Because of this culture-driven approach, we are more fulfilled, productive people, engaged in the core values of our business so that we can support yours.
HAVE WE EXCEEDED YOUR EXPECTATIONS?
Spread some positivity, join in the fun, and call someone out! To be entered into the monthly prize drawing, complete the short survey identifying who you’re spying on and why they deserve recognition – the more you spy, the higher your chances of winning. Happy Spying!
CONGRATULATIONS TO OUR WINNERS!
The Eye Spy Program shows our commitment to cultivating a positive, family-oriented company culture. We are excited to congratulate February’s most impactful spy winners! Congratulations…
Allie Gerry
Greg Freiert
Jason Goslee
Greg O’Keefe
Anthony Wright, Wilmington Head Start | External Winner
Check out the winners’ game segments below!
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EMR TODAY - FEATURED POSTSCOVID-19EMR's response to COVID-19 and what it means for you. To our valued customers – As you are acutely aware, everything has been turned upside down due to COVID-19 and the regulations associated. We want you to know we're still here. We're still working. We still support you + your business. We ple...READ ARTICLE -
EMR TODAY - FEATURED POSTSHVAC from A to Z!Regular HVAC planned maintenance service is the best way to prolong the life of your AC & heating systems as well as ensure trouble-free operation and peak performance when you need it most. HVAC is a critical system of any residential or commercial space. It’s important to invest time an...READ ARTICLE -
EMR TODAY - FEATURED POSTSNational Tradesman DayWe are celebrating #NationalTradesmenDay by honoring our EMR technicians! With their hands, their skills & their tools, they keep businesses across the mid-Atlantic up & running. While these professionals work day in & out maintaining skills unique to their trade, your business...READ ARTICLE
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WHAT PEOPLE SAY ABOUT USWe had a few appliances that needed immediate attention, each call to EMR has been a pleasure and not a headache. Thank you for making it easy to know we are getting all the help that we need even in an emergency.
Marilyn ChurchGreater Mt. Calvary Holy Church -
WHAT PEOPLE SAY ABOUT USThank You so much, I want to take a moment and brag on you all!! You are by far my favorite installers to work with!! Helpful, knowledgeable, and dependable. It is always a pleasure to work with your team. Here is to a great 2019! Tiffany RileyDouglas Equipment -
WHAT PEOPLE SAY ABOUT USI have never worked with a more professional and courteous group of men. You worked very efficiently and took the time to do things right and fully explain the equipment operation. I really appreciate all that was done today. Hats off to all for a job well done! MikeAnnie's Steakhouse Middleby -
WHAT PEOPLE SAY ABOUT USA huge thank you to the team that came to do the pizza ovens. They were very professional, efficient & finished the job in a speedy pace. The gentlemen were top notch professionals and extremely knowledgeable about their craft. Thank you! Job well done. Jo Anne Morris, George FryeFrederick County Schools