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Our business is caring about your business.COMMERCIAL KITCHENSParts, service and installation for commercial kitchen equipment of any size. We cover all gas, steam, and electric commercial cooking, bakery, refrigeration, HVAC and food preparation equipment needs.INDUSTRIAL SERVICESProducts and services to the industrial elevator, marine, printing, manufacturing, and mechanical industries. We handle all services on-site or in-shop, based on your needs.COMMERCIAL KITCHENSINDUSTRIAL SERVICESCALL NOW: 800-879-4994
WHO WE ARE
EMR is a customer-first and culture-driven service agency, maintaining highly trained technical and support staff. Founded in 1927, we are a three-generation family-owned operation, and a founding member of CFESA.
WHAT WE DO
EMR is a Commercial Kitchen Equipment & Industrial Services agency, offering repairs, installation, and parts & distribution. With six branches, our service region covers MD, DE, VA, West VA, DC, NJ, and PA.
HOW WE WORK
Our quality-standard, safety-first approach supports our field technicians and your overall experience. We provide efficient, quality solutions to the equipment vital to the success of your operation.
LOOKING FOR SERVICES?
Planned maintenance, reactive or emergency repairs, installation needs in your commercial kitchen, or products and services from our industrial division. Our staff is awaiting your contact! 24-hour service guaranteed. Pick your service type below.
EYE SPY PROGRAM
Our EYE SPY program was developed to engage our internal staff and external partners in supporting our Customer Service Pledge, Employee Code of Conduct, and Commitment to Safety. Our continued focus on creating a zero-negativity environment is at the helm of our operations. Because of this culture-driven approach, we are more fulfilled, productive people, engaged in the core values of our business so that we can support yours.
HAVE WE EXCEEDED YOUR EXPECTATIONS?
Spread some positivity, join in the fun, and call someone out! To be entered into the monthly prize drawing, complete the short survey identifying who you’re spying on and why they deserve recognition – the more you spy, the higher your chances of winning. Happy Spying!
CONGRATULATIONS TO OUR WINNERS!
The Eye Spy Program shows our commitment to cultivating a positive, family-oriented company culture. We are excited to congratulate our February & March most impactful spy winners! Congratulations…
FEBRUARY:
Stephanie Carter
Jillian Shriver
Cliff Kolinger
Josh Bradford
JR Dirkes: Java Moon Cafe, Penn Station | External Winner
MARCH:
Tom Quigg
Zelalem Abebe
Colin Kauffman
Sean Gaffney
Chuck Handley
Pete Davey: Bishop Ireton High School | External Winner
Check out the winners’ game segments below!
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EMR TODAY - FEATURED POSTSIntentional Culture at EMRMarch 20, 2019 / In Well-Being,EMR GeneralQ&A: Intentional Organizational Culture with EMR president, Caroline Kauffman-Kirschnick What is an intentional culture? Creating an intentional culture is the practice of deciding and defining who you want to be as an organization. What do you want your “personality” to be as ...READ ARTICLE -
EMR TODAY - FEATURED POSTSHVAC service insightsBob Bazzoli, Field Service Supervisor HVAC service insights Q&A with Bob Bazzoli, Field Service Supervisor, EMR Delaware Valley Commercial application HVAC service is one of our specialties. Field Ser...READ ARTICLE -
EMR TODAY - FEATURED POSTSEMR Behind the ScenesAugust 29, 2018 / In EMR GeneralA Spotlight on Culture Featuring: Lara Snyder (Install Admin. and Dispatcher) Roger Kauffman (Immediate Past President, Chairman of the Board) Terry Heinemann (Shipping/Receiving) Joey Byrne (Baltimore Operations Manager) Gregory O'Keefe (Baltimore Cooking Tech) Gregory ...READ ARTICLE
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WHAT PEOPLE SAY ABOUT USWe had a few appliances that needed immediate attention, each call to EMR has been a pleasure and not a headache. Thank you for making it easy to know we are getting all the help that we need even in an emergency.
Marilyn ChurchGreater Mt. Calvary Holy Church -
WHAT PEOPLE SAY ABOUT USThank You so much, I want to take a moment and brag on you all!! You are by far my favorite installers to work with!! Helpful, knowledgeable, and dependable. It is always a pleasure to work with your team. Here is to a great 2019! Tiffany RileyDouglas Equipment -
WHAT PEOPLE SAY ABOUT USI have never worked with a more professional and courteous group of men. You worked very efficiently and took the time to do things right and fully explain the equipment operation. I really appreciate all that was done today. Hats off to all for a job well done! MikeAnnie's Steakhouse Middleby -
WHAT PEOPLE SAY ABOUT USA huge thank you to the team that came to do the pizza ovens. They were very professional, efficient & finished the job in a speedy pace. The gentlemen were top notch professionals and extremely knowledgeable about their craft. Thank you! Job well done. Jo Anne Morris, George FryeFrederick County Schools