Who We Are

WHO WE ARE


EMR is a customer-first and culture-driven service agency, maintaining highly trained technical and support staff. Founded in 1927, we are a three-generation family-owned operation, and a founding member of CFESA.

WHAT WE DO


EMR is a Commercial Kitchen Equipment & Industrial Services agency, offering repairs, installation, and parts & distribution. With six branches, our service region covers MD, DE, VA, West VA, DC, NJ, and PA.

EMR - How We Work

HOW WE WORK


Our quality-standard, safety-first approach supports our field technicians and your overall experience. We provide efficient, quality solutions to the equipment vital to the success of your operation.

LOOKING FOR SERVICES?

Planned maintenance, reactive or emergency repairs, installation needs in your commercial kitchen, or products and services from our industrial division. Our staff is awaiting your contact! 24-hour service guaranteed. Pick your service type below.

EYE SPY PROGRAM


Our EYE SPY program was developed to engage our internal staff and external partners in supporting our Customer Service Pledge, Employee Code of Conduct, and Commitment to Safety. Our continued focus on creating a zero-negativity environment is at the helm of our operations. Because of this culture-driven approach, we are more fulfilled, productive people, engaged in the core values of our business so that we can support yours.

eyeSpyIcon

HAVE WE EXCEEDED YOUR EXPECTATIONS?

Spread some positivity, join in the fun, and call someone out! To be entered into the monthly prize drawing, complete the short survey identifying who you’re spying on and why they deserve recognition – the more you spy, the higher your chances of winning. Happy Spying!

CONGRATULATIONS TO OUR WINNERS!


The Eye Spy Program shows our commitment to cultivating a positive, family-oriented company culture. We are excited to congratulate our FIVE April winners! Congratulations…

 
Sierra Szymanski | Spy Winner!
Steve Hieatzman | Spy’d by a member of the EMR family!
Dan Snyder | Spy’d by our customer!
Jessica Black | Most Impactful Spy!

Lester King of Holy Cross Hospital | External Winner! 

 

Check out the winners’ game segments below!