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Our business is caring about your business.COMMERCIAL KITCHENSParts, service and installation for commercial kitchen equipment of any size. We cover all gas, steam, and electric commercial cooking, bakery, refrigeration, HVAC and food preparation equipment needs.INDUSTRIAL SERVICESProducts and services to the industrial elevator, marine, printing, manufacturing, and mechanical industries. We handle all services on-site or in-shop, based on your needs.COMMERCIAL KITCHENSINDUSTRIAL SERVICESCALL NOW: 800-879-4994
WHO WE ARE
EMR is a customer-first and culture-driven service agency, maintaining highly trained technical and support staff. Founded in 1927, we are a three-generation family-owned operation, and a founding member of CFESA.
WHAT WE DO
EMR is a Commercial Kitchen Equipment & Industrial Services agency, offering repairs, installation, and parts & distribution. With six branches, our service region covers MD, DE, VA, West VA, DC, NJ, and PA.
HOW WE WORK
Our quality-standard, safety-first approach supports our field technicians and your overall experience. We provide efficient, quality solutions to the equipment vital to the success of your operation.
LOOKING FOR SERVICES?
Planned maintenance, reactive or emergency repairs, installation needs in your commercial kitchen, or products and services from our industrial division. Our staff is awaiting your contact! 24-hour service guaranteed. Pick your service type below.
EYE SPY PROGRAM
Our EYE SPY program was developed to engage our internal staff and external partners in supporting our Customer Service Pledge, Employee Code of Conduct, and Commitment to Safety. Our continued focus on creating a zero-negativity environment is at the helm of our operations. Because of this culture-driven approach, we are more fulfilled, productive people, engaged in the core values of our business so that we can support yours.
HAVE WE EXCEEDED YOUR EXPECTATIONS?
Spread some positivity, join in the fun, and call someone out! To be entered into the monthly prize drawing, complete the short survey identifying who you’re spying on and why they deserve recognition – the more you spy, the higher your chances of winning. Happy Spying!
CONGRATULATIONS TO OUR WINNERS!
The Eye Spy Program shows our commitment to cultivating a positive, family-oriented company culture. We are excited to congratulate our FIVE February winners! Congratulations…
Kwaniece Ricks | Spy Winner!
Terry Heinemann | Spy’d by a member of the EMR family!
Scott Whetzel | Spy’d by our customer!
Matt Gingrich! | Most Impactful Spy!
Jenise Brown of Lincoln Military Housing | External Winner!
Check out the winners’ game segments below!
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EMR TODAY - FEATURED POSTSEvolution of a Service CompanySeptember 30, 2017 / In EMR GeneralBy: Roger Kauffman, Chairman of the Board/Immediate Past President EMR is a leading provider of service, installation, and sales to the commercial kitchen, refrigeration, industrial motor, elevator and marine industries. Founded in 1927 in Baltimore, Maryland, we are a third-generation ...READ ARTICLE -
EMR TODAY - FEATURED POSTSCommercial Kitchen Equipment Installation Job ProcessBy Dennis Bartkowiak, Commercial Kitchen Installation operations manager at EMR Commercial Kitchen Installation is a specialized service offered at EMR. EMR’s Commercial Kitchen Installation operations manager, Dennis Bartkowiak, pulling on his 20 years of experience, discusses the in...READ ARTICLE -
EMR TODAY - FEATURED POSTSHiring TipsSeptember 29, 2017 / In Pro Tips,Human ResourcesHiring tips from Jaime Adams, director of HR, who works closely with the service leaders to hire the next generation of techs with the perfect mix of personality and tech-savviness. There was a time when the household appliances most people now take for granted — toasters, irons and the...READ ARTICLE
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WHAT PEOPLE SAY ABOUT USWe had a few appliances that needed immediate attention, each call to EMR has been a pleasure and not a headache. Thank you for making it easy to know we are getting all the help that we need even in an emergency.
Marilyn ChurchGreater Mt. Calvary Holy Church -
WHAT PEOPLE SAY ABOUT USThe installation team did a tremendous job on our recent work. All of them went above and beyond what we asked them to do and made an overnight job fun and easy! Major kudos to them! Michael CorlessNSA -
WHAT PEOPLE SAY ABOUT USI have never worked with a more professional and courteous group of men. You worked very efficiently and took the time to do things right and fully explain the equipment operation. I really appreciate all that was done today. Hats off to all for a job well done! MikeAnnie's Steakhouse Middleby -
WHAT PEOPLE SAY ABOUT USA huge thank you to the team that came to do the pizza ovens. They were very professional, efficient & finished the job in a speedy pace. The gentlemen were top notch professionals and extremely knowledgeable about their craft. Thank you! Job well done. Jo Anne Morris, George FryeFrederick County Schools -
WHAT PEOPLE SAY ABOUT USSuperior customer service and technical aptitude shown. Finally we have good commercial appliance repair available in the rural suburbs of Northern VA. Thanks! Christopher WellerDogwood Village