WHO WE ARE
EMR is a customer-first and culture-driven service agency, maintaining highly trained technical and support staff. Founded in 1927, we are a three-generation family-owned operation, and a founding member of CFESA.
WHAT WE DO
EMR is a Commercial Kitchen Equipment & Industrial Services agency, offering repairs, installation, and parts to industries such as restaurants, hospitality, education, and health care. With five branches, our service region covers MD, DE, VA, WV, DC, NJ, and PA.
HOW WE WORK
Our quality-standard, safety-first approach supports our field technicians and your overall experience. We provide efficient, quality solutions to the equipment vital to the success of your operation.
LOOKING FOR SERVICES?
Planned maintenance, reactive or emergency repairs, installation needs in your commercial kitchen, or products and services from our industrial division. Our staff is awaiting your contact! 24-hour service guaranteed. Pick your service type below.
*For emergency or after-hours service, find your nearest location and call for 24/7 support.
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EYE SPY PROGRAM
Our EYE SPY program was developed to engage our internal staff and external partners in supporting our Customer Service Pledge, Employee Code of Conduct, and Commitment to Safety. Our continued focus on creating a zero-negativity environment is at the helm of our operations. Because of this culture-driven approach, we are more fulfilled, productive people, engaged in the core values of our business so that we can support yours.
HAVE WE EXCEEDED YOUR EXPECTATIONS?
Spread some positivity, join in the fun, and call someone out! To be entered into the monthly prize drawing, complete the short survey identifying who you’re spying on and why they deserve recognition – the more you spy, the higher your chances of winning. Happy Spying!
CONGRATULATIONS TO OUR WINNERS!
The Eye Spy Program shows our commitment to cultivating a positive, family-oriented
company culture. We are excited to congratulate our winners!
November Winners:
Antonio Mosby, Baltimore Tech
Jack Trafford, Salisbury Tech
Josh Marks, Delaware Valley Tech
Susie Trader, Salisbury Sales
External Winner: Justin Wootten | Harvest Market
Check out the winners’ game segments below!
