I have been working with EMR for the last 5 years with (Otis Elevator Co & Priority Elevator Co) and I have always been given prompt, professional and great service, their associates (weather in the office and the field) are always going the extra mile to make our jobs easier, very knowledgeable personnel also. I…

Working with EMR has been consistently excellent. Their team is reliable, knowledgeable, and always quick to respond whenever support is needed. The quality of their work and their attention to detail make them a trusted partner for our operations. EMR continues to deliver outstanding service, and we truly appreciate the level of professionalism they bring…

Henry and Harry have been great to work with.  They are always so quick to respond and can find any part that you need help locating.  We strongly recommend the EMR team!

The team that came out was super knowledgeable and easy to work with. They came in and immediately began working to resolve the issue. They kept me updated and were laser focused until the job was complete. They also explained best practices, recommendations, and how to prevent further issues. Overall, I felt they were competent…

I had an emergency request for a walk-in box repair, called at 3:15 and had a tech here within an hour (without emergency response fees)! He was quick to diagnose my problem and repaired within an hour! I will be calling to arrange for a maintenance contract.

EMR is a fantastic company to work with! They are efficient, professional and the staff are very friendly! I loved working with Dennis!

Darrius came out to look at a walk-in cooler, but when he got to the kitchen, the cook let us know that there were several other pieces of equipment that needed service. Darrius was very easy going and suggested I call the office to see if they could be added to his ticket. The office…

Alex demonstrated professionalism and was knowledgeable about the freezer. He provided me with additional information about defrosting settings and maintenance, took excellent care of the facility and was respectful about noise levels and patient privacy (this is a doctor's office). My experience with EMR has been outstanding.